The badge marks the products where we stand behind the price with a refund promise. A product without the badge can still be a great price — it just is not part of the guarantee right now.
No. It covers the product price including taxes and import fees. Shipping is a separate charge that depends on your cart.
No. We compare regular, publicly available prices — not codes, member prices or one-off promotions, ours or theirs.
Once we have checked the price, the refund goes to your original payment method. Your bank or card provider decides how quickly it shows.
We want you to pay the best price online for your pouches — every day, not just when something is on offer. So we keep our prices sharp, and we back the products that carry the Price guarantee badge with a promise: find the same product cheaper at another retailer that ships to the US, and we refund the difference.
Email us through the contact page with your order number, the retailer and where you saw the price. We check it and refund the difference — no forms, no hassle.
The guarantee does not affect your statutory rights. We may update these terms; the version on this page applies to orders placed while it is live.