FAQ Delivery

Are taxes and customs duties included?+

Yes. Prices for US customers are shown in USD and include all taxes, duties and import fees — there are no additional charges on delivery.

Which delivery options are available in the US?+

US customers can choose between UPS Standard, UPS Express and UPS Access Point collection depending on availability at checkout.

When will my order be shipped?+

Orders placed before the daily dispatch cut-off are normally processed the same working day once age verification has been completed successfully. Orders containing age-restricted products are not shipped until age verification has been approved.

How does tracking and delivery work?+

Once your order has been dispatched, you will receive tracking information by email so you can follow the shipment from dispatch to delivery. If a delivery attempt is missed, UPS may offer redelivery, parcel collection or delivery to a nearby UPS Access Point depending on destination country and delivery method.

Where are orders shipped from?+

All US orders are shipped from Sweden using UPS delivery services.

Can UPS request age verification at delivery?+

Yes. UPS may request an age check during delivery in some cases depending on destination country and local delivery procedures.

How much does shipping cost?+

Shipping costs depend on destination country, delivery method and order value. Available shipping options and pricing are shown at checkout.

Delivery Information

Delivery

Fast, tracked delivery to the United States with UPS Standard, UPS Express and UPS Access Point collection options. Orders are shipped from Sweden. Prices are shown in USD and include all taxes, duties and import fees — no additional charges on delivery.

US delivery options

Delivery times may vary depending on weekends and public holidays.

Tracking Your Order

All US orders are shipped using tracked UPS delivery services. Once your order has been dispatched, you will receive a shipping confirmation email with tracking information so you can follow the shipment from dispatch to delivery.

Track your parcel here:

https://www.ups.com/track

Age Verification & Dispatch

All US orders are shipped using tracked UPS delivery services. Once your order has been dispatched, you will receive a shipping confirmation email with tracking information so you can follow the shipment from dispatch to delivery.

VAT, Customs & Import Charges

Prices for US customers are shown in USD and include all taxes, VAT, customs duties and import fees. There are no additional charges to pay on delivery.

Shipping From Sweden

All US orders are shipped from Sweden using UPS delivery services. This allows us to offer a wider range of nicotine pouches, nicotine-free alternatives and modern pouch products while maintaining tracked international delivery and reliable transit times.



DestinationEstimated deliveryCarrier
United States (your destination)2–6 working daysUPS

Order before 12:00 (CEST) for same-day dispatch. Estimated times are working days after dispatch and may vary during weekends, public holidays and peak periods.

Verify
US delivery 2–6 daysSecure payments
Free shipping over US$49
United States